Package Travel Information

Organizer: ecoproductt.com (PE), EDRPOU 01545876, Office 704, Eurasia Business Center, 12 Khreshchatyk Street, Kyiv, 01001, Ukraine. Email: contact@ecoproductt.com. Phone: +380 983 903 2700. Managing Director: Maria Novak.

Organizer

ecoproductt.com (PE) organizes and sells the packages on this site as tour operator. Registration details are provided where Law of Ukraine No. 324/95-VR 'On Tourism' (15.09.1995) applies.

Package and price

The offer lists included accommodation, transport, activities and meals, plus total price, currency and payment schedule before confirmation. Claims are accurate and substantiated under Law of Ukraine No. 270/96-VR 'On Advertising' (03.07.1996).

Hostel room

Unless stated otherwise, accommodation is a shared hostel dormitory bed with bed linen. Private rooms, towels, breakfast, city tax and optional excursions are excluded unless expressly included.

Transport

The offer states carrier, route, departure point and time. Transfers are included only when listed. Missed departures, excess baggage and seat upgrades are at your cost.

Mandatory extras

Any mandatory extra and amount is shown before checkout. The total price excludes travel insurance, visa and entry fees, meals not listed, personal expenses and locally payable items.

Insolvency protection

Where Ukrainian law requires insolvency protection for the package, we provide it and state details in the offer. If no statement appears, statutory insolvency cover is not included.

Insurance and documents

You are responsible for a valid passport, visas, entry permits and health documents. Travel insurance for medical costs, cancellation and repatriation is recommended and is not included unless stated.

Cancellation, claims and data

Cancellation and refund terms appear before purchase and in our Cancellation and Refund Policy. Send claims to contact@ecoproductt.com. We apply Law of Ukraine No. 3153-IX 'On Consumer Protection' (10.06.2023) and Law of Ukraine No. 3835-IX 'On Personal Data Protection' (25.06.2024). Seller details are disclosed under Law of Ukraine No. 675-VIII 'On Electronic Commerce' (03.09.2015).